Technical support

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  • Troubleshooting offline printer problems

    1. Check to make sure the printer is turned on and connected to the same Wi-Fi network as your device.
    2. Run a printer power cycle.
    3. Set your printer as the default printer.
    4. Clear the print queue.
    5. Reset the service that manages the printing queue.
    6. Remove and re-add your printer to your device.
    7. Restart your PC.


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